Cisco Firepower Engineer Job at Openkyber, Texas

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  • Openkyber
  • Texas

Job Description

Location: Cypress, TX

Work Type: Onsite Overview

We are seeking an experienced Voice Engineer to design, implement, and support enterprise voice and network infrastructure across on-premises, multi-site, and cloud environments. This role focuses on Cisco voice technologies, UCaaS platforms, and secure network operations, with hands-on responsibility for troubleshooting, optimization, and lifecycle management.

Key Responsibilities
  • Design, implement, and support LAN/WAN/WLAN solutions across multi-site and cloud environments.

  • Configure, administer, and maintain Cisco FTD, Cisco ISE, Meraki, Catalyst, and Nexus platforms.

  • Manage Fortinet FortiGate firewalls, including NAT, VPNs, ACLs, and network segmentation.

  • Operate and optimize Cisco Wireless Controllers to ensure reliable enterprise Wi-Fi performance.

  • Support Cisco voice infrastructure , including on-prem CUCM (Call Manager) , SIP trunks/SBCs, QoS, and dial plan changes.

  • Integrate and manage cloud UCaaS solutions (e.g., Webex Calling, Teams Phone, RingCentral) and Contact Center platforms (UCCX, UCCE, Webex Contact Center).

  • Troubleshoot network and voice performance issues; respond to incidents and service degradations.

  • Create and maintain network diagrams, runbooks, and change documentation .

  • Plan and execute upgrades, patches, and lifecycle refreshes with minimal service disruption.

  • Collaborate cross-functionally with infrastructure, security, and application teams.

Required Skills & Experience

Cisco Technologies

  • Cisco FTD, Meraki (switching), Catalyst, Nexus

  • Cisco Wireless Controllers

  • Cisco ISE

  • CUCM (on-prem Call Manager)

  • VoIP/Voice, SIP, QoS

Unified Communications & Contact Center

  • Experience with cloud UCaaS platforms

  • Contact Center technologies (UCCX, UCCE, Webex CC preferred)

Security & Edge Networking

  • Fortinet FortiGate firewalls

  • Site-to-site and client VPNs

  • NAT, ACLs, and security policy design

Juniper

  • Wireless and switching administration, including operations, upgrades, and tuning

Infrastructure & Operations

  • Cloud and on-prem networking environments

  • Routing, switching, HA/DR

  • Monitoring and observability tools

Professional Skills

  • Strong troubleshooting and analytical skills

  • Clear technical documentation practices

  • Effective cross-team communication and collaboration

For applications and inquiries, contact

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