Customer Care Specialist/ part-time weekends Job at Cloud Security Alliance, Bellingham, WA

TFhOOHF0TjY3TUZEK1BuZE50TDF1bGVKYXc9PQ==
  • Cloud Security Alliance
  • Bellingham, WA

Job Description

Job Overview

The Cloud Security Alliance (CSA) is the world’s leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment. CSA harnesses the subject matter expertise of industry practitioners, associations, governments, and its corporate and individual members to offer cloud security-specific research, education, training, certification, events, and products. CSA’s activities, knowledge, and extensive network benefit the entire community impacted by the cloud — from providers and customers to governments, entrepreneurs, and the assurance industry — and provide a forum through which different parties can work together to create and maintain a trusted cloud ecosystem.

The Cloud Security Alliance is seeking a Customer Care Specialist for a part-time position that covers weekends and some weekday coverage.

This position will support a wide range of customers, members, volunteers, and internal staff through (primarily) a helpdesk support platform. Tasks include direct ticket management and issue resolution via Zendesk, crafting and maintaining articles and FAQs in a static help-center environment, and constantly learning about CSA’s many products, departments, and research initiatives. Work will be mostly handled remotely with flexible weekend hours, but there is potential for some weekday coverage and occasional days based out of CSA’s Bellingham, WA office. 

Associate's degree or equivalent

Support Desk experience a plus

Comfortable working with a variety of computer programs

Job Tags

Part time, Work at office, Remote work, Flexible hours, Weekend work, Weekday work,

Similar Jobs

Heartwood Community School

Math Interventionist, 25-26 SY Job at Heartwood Community School

 ...analysis, teacher referrals, and assessments. Develop and implement personalized learning plans based on students' needs. Utilize research-based instructional strategies and interventions to support math learning. Monitor student progress and adjust interventions... 

201 LYONS AVENUE

Equipment Tech Job at 201 LYONS AVENUE

 ...Job Title: Equipment Tech Location: Newark Beth Israel Medical Ctr Department Name: OB Support Center Req #: 0000224865 Status: Hourly Shift: Evening Pay Range: $20.05 - $20.05 per hour Pay Transparency: The above reflects the anticipated hourly... 

SeekTeachers

English Teacher - Saudi Arabia Job at SeekTeachers

 ...nurturing classroom atmosphere that promotes respect, curiosity, and teamwork. Why This Role?As an English Teacher , you will: ~...  ...of living in Saudi Arabia. Interviews will be conducted online , and applicants should be prepared to relocate promptly. If you... 

jobgether

Remote Blockchain Developer Job at jobgether

 ...product roadmap at a company driving innovative payment solutions globally. Your contributions will directly impact the backend and blockchain infrastructure, fostering interactions with smart contracts across multiple chains. This is an opportunity to join a hypergrowth... 

BeloForm Craft

Marketing Coordinator Job at BeloForm Craft

 ...adaptable, and passionate about leadership excellence. Job Description We are seeking a detail-oriented and motivated Marketing Coordinator to support the development and execution of strategic marketing initiatives. This role is ideal for someone who enjoys...