Hotel Front Desk Manager
AmericInn by Wyndham in Dickinson, ND is looking to hire a full-time Hotel Front Desk Manager . Are you friendly and able to establish a good rapport with people easily? Do you have the desire to work with a company that values and respects you ? Are you looking to advance your career with an established company ? If so, please read on!
This hospitality management position earns a competitive wage of $16 - $18/hour . We provide excellent benefits , including paid time off (PTO), and hotel discounts . If this sounds like the right hospitality management opportunity for you, apply today!
ABOUT AMERICINN BY WYNDHAM
As your welcoming neighbor, we offer genuine hospitality at our hotels. You'll feel right at home with our friendly service, free WiFi, and hot homestyle breakfast served every morning. Our locations are great for groups and many also provide meeting spaces, pet-friendly rooms, and heated indoor pools. We offer comfortable accommodations and caring staff that ensure every stay is memorable.
We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement . Our employees take care of our guests, so we take good care of our employees! We work to ensure that our employees have a positive family-oriented environment and are set up for success !
A DAY IN THE LIFE OF A HOTEL FRONT DESK MANAGER
As a Front Desk Manager, you are essential to creating an inviting atmosphere for our members. You hire, train, and evaluate our front desk clerks to ensure they are welcoming our guests with a positive and friendly attitude. With your warm demeanor, you lead the staff by example. When guest complaints come in, you are quick to resolve them effectively and work to provide solutions that will prevent reoccurrences. A leader at heart, you train and motivate our front desk staff to be the best they can be. You are available as a first resource to all desk clerks when they need assistance.
You also assist the general manager in the overall management of the hotel as a working supervisor. You coordinate communication between housekeeping and the front desk. Additionally, you coordinate the breakfast operation. You ensure that the breakfast supply is adequate and that all breakfast equipment is working properly. The pool, spa, and sauna also fall under your jurisdiction. You observe the cleanliness and water quality, reporting discrepancies to the certified pool operator on staff as needed. Through these duties and more, you ensure a smooth-running operation that keeps our guests comfortable.
Following guidelines set forth by the general manager, you plan and conduct front desk staff meetings on a regular basis to keep everyone up to date. You also assist the general manager with sales and marketing by completing sales calls and making first contacts with potential customers. You confirm all unoccupied rooms are available to sell by communicating with housekeeping and maintenance. With this knowledge, you use plans set in place to minimize room vacancies. You are proud to represent our company at every opportunity and love knowing what a valuable part you play in our success!
QUALIFICATIONS FOR A HOTEL FRONT DESK MANAGER
An associate degree in hotel or hospitality management is preferred but not required. 5+ years of experience in the hospitality industry would be a plus. Are you extremely organized and detail-oriented? Can you effectively prioritize multiple tasks? Do you communicate effectively, both in writing and verbally? If yes, you might just be perfect for this hospitality management position!
WORK SCHEDULE FOR A HOTEL FRONT DESK MANAGER
This full-time position will work various days and hours .
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this hospitality management job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!
Location: 58601
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
Schedule:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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