Job Description

This is a remote position.

About the Opportunity

Xenvo Call is a growing virtual call center organization partnering with established enterprise client networks. This opportunity is for independent contractors who will provide customer service and/or sales support through a third-party client servicing platform used by major brands nationwide.

This is not a traditional W-2 position. Agents operate as independent business owners, contracting through Xenvo Call to access campaign opportunities.

What You’ll Do

• Handle inbound and/or outbound calls based on assigned campaign
  

• Provide customer service, sales support, or appointment setting (campaign-dependent)
  

• Accurately document call outcomes and follow required call scripts
  

• Maintain professionalism, confidentiality, and quality standards
  

• Meet performance expectations for attendance, call handling, and compliance
  

• Work independently while aligning with Xenvo Call’s operational guidelines
  

Requirements

Contractor Requirements

• Ability to operate as a 1099 independent contractor
  

• Quiet, professional home workspace
  

• Reliable high-speed internet connection
  

• Desktop or laptop (no tablets or Chromebooks)
  

• USB headset
  

• Ability to meet minimum performance metrics set by campaigns
  

• Willingness to complete client-specific certifications (self-directed)
  

Benefits

Compensation

• Pay varies by campaign and is performance-based
  

• Contractors are paid per hour, per call, or per successful outcome depending on the program.
  

• No hourly guarantees
  

• Contractors are responsible for their own taxes and business expenses
  

Growth Opportunities with Xenvo Call

While this role begins with access to enterprise client campaigns through a partner platform, Xenvo Call is actively expanding its direct contracts and internal campaigns.

High-performing contractors may be eligible for:

• Priority access to new campaigns
  

• Transfers to non-platform (direct) Xenvo Call campaigns as they launch
  

• Leadership opportunities such as team leads or quality reviewers
  

• Long-term placement within the Xenvo Call organization
  

Important Classification Notice

This role is a 1099 independent contractor opportunity, not employment. Contractors are not employees of Xenvo Call and are responsible for managing their own business operations, including taxes, equipment, and certifications.

Job Tags

Similar Jobs