Part Time Customer Service Job at The UPS Store #1005, Lancaster, PA

S25SOHE5QjY0OEpGLy8vWk50bnh1MWFFYVE9PQ==
  • The UPS Store #1005
  • Lancaster, PA

Job Description

Are you seeking a dynamic and energetic team environment? We are excited to invite you to join us as a Part-Time Customer Service Associate at The UPS Store. In this role, you will be an integral part of a team dedicated to delivering exceptional customer service to our retail clients by efficiently receiving and processing packages for UPS shipments. Your duties will also include operating office equipment such as copiers, fax machines, binding machines, laminators, and point-of-sale systems. You will confidently guide our valued customers by providing accurate information about our wide range of products, services, and best-value options, drawing on your knowledge of industry best practices. The ideal candidate will have prior retail sales experience, strong computer and internet proficiency, and a high school diploma or GED. You should possess a friendly and genuinely helpful attitude, maintain a professional appearance, and be a quick learner eager to master all facets of the business in the shortest time possible.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 25 to 30 hours per week for a 7-day work week
  • Available to work weekends

Job Tags

Work at office, Weekend work,

Similar Jobs

Jimmy John's

In-Shopper Job at Jimmy John's

We are looking for the next ROCK STAR to join our family at Jimmy Johns!!! Part-time positions are available in most locations. Delivery Drivers must understand the importance of the customer experience and understand that they are the Face of Jimmy Johns. Real people...

Fedex Corporate Services

Package Handler (Warehouse like) Job at Fedex Corporate Services

 ...Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps...  ...loading, unloading, and sorting of packages of various sizes.- Part time Federal Express...  ...should contact recruitmentsupport@fedex.com.Applicants have rights under Federal... 

Victoria Logistics Carrier LLC

12-16 Ft. Box Truck Owner Operator Job at Victoria Logistics Carrier LLC

 ...Hello, guys! We are hiring Box trucks owner-operators for our company VICTORIA LOGISTICS CARRIER. We work within an independent contract agreement and offer very competitive rates. You can always negotiate the rate with our dispatchers as well. Basic Requirements... 

Brook Services

Virtual Chat Support Job at Brook Services

 ...abilities Ability to multitask and work efficiently in a remote environment Familiarity with chat or helpdesk platforms (e.g., Zendesk, Freshdesk, Intercom) is a plus Problem-solving mindset and ability to remain patient and professional Benefits: Fully... 

UnityPoint Health

Environmental Services Technician (Housekeeping) - Downtown Job at UnityPoint Health

 ...and telephones. Maintains carpets and hard surface flooring including scraping and refinishing. Collects all trash, bio-waste, recycling, chemo-waste, transports and dispossess in correct receptacle. Empties, clean, and relines trash receptacles. Sanitizes...