Nashville TN Job at Prospect Infosys Inc, Nashville, TN

TFhGN290Wjc0YzFFL2Z2Wk1kN3p0bE9LYXc9PQ==
  • Prospect Infosys Inc
  • Nashville, TN

Job Description

Job Title: Customer Service Specialist 

Location: Nashville TN
Duration: 12 Months

Rate: $23/hr. on 1099

Our Client is looking to hire a Managed Care Specialist for a hybrid role.

No duplicate submissions

Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency. 

No Preplanned PTO will be approved during training weeks.

All candidates MUST be local to middle TN and able to commute to our Client’s office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.

Key Responsibilities

Determine individual and family eligibility for our Client’s care programs.
Assist in coordinating and communicating schedules to internal/external Clients.
Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
Timely management of casework, including proper documentation and case resolution.
Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
Work efficiently / effectively in multiple databases to extract information.
Attend workgroup meetings and participate in discussions.
Assist leadership team, as necessary. 

Requirements and Skills

Must have a bachelor’s or associate degree.
A background in Paralegal studies is a plus.
Work experience in a Legal environment a plus.
Customer service or call center experience a plus.
Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
Excellent verbal and written communications skills.
Keen attention to detail and adherence to deadlines.
Strong time management, note-taking, email organization, and distribution skills.
Critical thinking and problem-solving skills.

Other Important Information

The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the team’s schedule.
The position is contract for 12 months with an opportunity to be extended.

Job Tags

Contract work, For contractors, Work experience placement, Work at office, Local area, Remote work,

Similar Jobs

City of Manhattan, Kansas

Park Technician I - Horticulture (REPOST) Job at City of Manhattan, Kansas

Description (Regular, Non-Exempt) Starting Salary Range: $21.60 - $25.93/hour, DOQ Closing Date: 02/27/2026, COB @ 5:00 p.m. Shift/Workdays and Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m. How to Apply: Using the apply button on this page, please complete...

FedEx Services

Seasonal Package Handler Job at FedEx Services

 ...Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps...  ...loading, unloading, and sorting of packages of various sizes. Part time Federal Express...  ...should contact recruitmentsupport@fedex.com. Applicants have rights under Federal... 

Blue Ribbon Global Technologies

Sr. Oracle GIS Database Administrator - Hybrid Brooklyn NY Job at Blue Ribbon Global Technologies

 ...Senior Oracle DBA - OMS/GIS TECHNICAL SKILLS Must Have ~3+ years of experience with creating stored procedures in SQL...  ...SQL development in Oracle SQL Developer ~ a seasoned Oracle Database Administrator ~ Backend Database ~ optimal oracle database design ~... 

Team Builder Recruiting

Drywall Finisher Job at Team Builder Recruiting

 ...Drywall Finisher Sinking Spring, PA Are you an experienced Drywall Finisher who loves producing flawless, high-end finishes? Join a respected team where your skill, precision, and pride in craftsmanship are valued every day. Why You'll Love Working with Us... 

Wind, Surf and Sail Pools

Construction Laborer Job at Wind, Surf and Sail Pools

 ...Construction Laborer. 8 temporary, full-time positions. 04/01/2026 to 12/01/2026. Wind Surf & Sail Pools Inc. located at 22250 Hall Rd, Clinton Twp. MI 48036. Email: ****@*****.***. Tasks include involving physical labor at construction sites. May operate...