Remote Account Success Manager Job at jobgether, Remote

SVhSL3F0RjI1OFpLKy96Zk1ON3dzRmVKWmc9PQ==
  • jobgether
  • Remote

Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will be pivotal in driving the adoption of audio AI technology across Southern Europe. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform. By analyzing product usage, you'll identify friction points and propose tailored solutions that enhance customer experience and engagement. Collaborating closely with various teams, your goal is to drive commercial outcomes that contribute to lasting relationships and sustained revenue growth. Your impact will not only be measured by retention metrics but also through the excitement and satisfaction of our clients using our cutting-edge technology.

Accountabilities

  • Drive adoption of the audio AI platform across Southern Europe.
  • Administer onboarding and enablement tactics for various products.
  • Analyze product usage and performance to identify and address issues.
  • Collaborate with Sales, Engineering, and Customer Success leadership.
  • Identify expansion opportunities and drive renewals and upsells.
  • Measure success through Gross Revenue Retention and Net Revenue Retention.

Requirements

  • 5+ years of Customer Success or Account Management experience in complex B2B SaaS.
  • Fluent in Italian or Spanish and English.
  • Experience with AI agents and API integrations.
  • Proven track record in driving revenue outcomes.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Understanding of the Southern Europe market landscape.
  • Self-motivated and capable of working independently.

Benefits

  • Innovative culture with a focus on defining the trajectory of AI.
  • Dynamic growth paths and opportunities to drive impact.
  • Proactive support for professional development.
  • Annual stipend for social travel with colleagues.
  • Annual company offsite in different global locations.
  • Monthly co-working stipend for remote workers.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Tags

Full time,

Similar Jobs

Kadiak, LLC

Oracle Database Administrator (Remote, Part Time) Job at Kadiak, LLC

 ...Koniag Data Solutions, a Koniag Government Services company, is seeking a part-time Oracle Database Administrator with a Secret clearance to support KDS and our government customer in Kettering, OH. This is a part-time Remote opportunity. We offer competitive compensation... 

Team Builder Recruiting

Drywall Finisher Job at Team Builder Recruiting

 ...Drywall Finisher Sinking Spring, PA Are you an experienced Drywall Finisher who loves producing flawless, high-end finishes? Join a respected team where your skill, precision, and pride in craftsmanship are valued every day. Why You'll Love Working with Us... 

CAMBA

Summer Legal Intern, CAMBA Legal Services Job at CAMBA

 ...Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including...  ...all times to realize true justice and equity. Position: Summer Legal Intern Reports To: Supervisor-I Location: 20 Snyder Ave.,... 

MillenniumSoft Inc

Spec 3, Project/Program Mgmt Job at MillenniumSoft Inc

 ...Project (or other similar PPM software) and will be responsible for helping BD associates to learn and adopt these technologies. Bachelor's degree in related field (business, engineering, or related analytical field). Minimum of 6 years of project management. History of... 

Globe Life AIL - Lisa Russel

Online Customer Care Agent - Work From Home Job at Globe Life AIL - Lisa Russel

 ...operations have been100% virtual , giving you a flexible and modern work environment. Requirements / Responsibilities / Rewards...  ...What We Offer Work from Anywhere: Flexibility to work from home and create your ideal schedule. Comprehensive Training: Full training...